Category Archives: staff

Patient-centered Medical Home, Part 2: Your Part

Remember that you will get the most from your PCMH, Georgetown Pediatrics, if you participate with the team.

What your PCMH team should do:

  • Learn about your child.
    • Get to know your family, your child, your life situation, and preferences.  Remember these details about you every time you seek care for your child and suggest treatments that work for YOUR CHILD.
    • Treat you and your child as a full team member in your child’s care.
  • Communicate with you and your child.
    • Give you time to ask questions and answer them in a way you understand.
    • Make sure you know and understand all of your options for your child’s care.
    • Help you decide what care is best for your child.  Sometimes more care is not better care.
    • Ask your feedback about your child’s experience getting care.
  • Support you in caring for your child.
    • Make sure you leave the office with a clear idea of how to care for your child.
    • Help you set goals for your child’s care and help your child meet those goals one step at a time.
    • Give you information about classes, support groups, or other types of services to help you learn more about your child’s condition and keep them healthy.

What you can do.

  • Learn about caring for your child.
    • Know that you are a full team member in your child’s care.
    • Learn about your child’s condition and what you can do to help them stay as healthy as possible.
    • As best you can, follow the plan that you, your child, and your PCMH team have agreed is important for your child’s health.  If you have questions, ask!
  • Communicate with your child’s PCMH care team.
    • Always bring a list of questions to each of your child’s appointments.  Also, bring a list of any medicines, vitamins, or remedies your child uses.
    • Always tell your child’s PCMH team when you don’t understand something they said.  Ask them to explain it in a different way.
    • Always tell your child’s PCMH team if your child gets care from other health care professionals, so they can help coordinate the best care possible.
    • Always talk openly with your child’s PCMH team about you and your child’s experience and getting care from the medical home so they can make care better.


Together, you and we will make Georgetown Pediatrics the medical practice that works best for your family.

Georgetown Pediatrics: Your Patient-Centered Medical Home

Georgetown Pediatrics is proud to be your Patient-Centered Medical Home (PCMH).  Just what is that, you may wonder?  As defined by the National Committee for Quality Assurance, PCMH is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into “what patients want it to be.”

Medical homes can lead to higher quality and lower costs, and can improve your child’s and your physician’s experience of care.

Essentially, with input from your family, a PCMH offers a patient-centered approach with our team of medical professionals and technology to provide the best possible care for your child.

In a PCMH like ours, your care team:

  • Is available 24/7 if you need them.  You can communicate with your team by phone or email, and you can get an appointment quickly, even on the same day if needed.
  • Knows your child and remembers your health history.  They know enough about your child’s personal or family history to suggest treatment options that make sense for your child.
  • Makes sure you understand your child’s condition(s) and how to take care of them.  They help you sort through your options and make decisions about your child’s care.
  • Helps you coordinate your child’s healthcare—even if they are not giving the care themselves.  They will help you find specialists, get appointments, and make sure those specialists have all the information they need.  Your PCMH team will also be sure you know what the specialists say and what it means for your child.

Who is part of the PCMH team?  The PCMH team will work like many athletic sports teams.  There is the primary doctor (Head Coach), nurse (Assistant Coach), as well as other health care professionals who may assist in your child’s care, such as:  pharmacists (Defensive Coordinators) and physical therapists (Offensive Coordinators).  Your family caregivers are also included in your child’s team (fans).  With a team approach and the input from your child’s “coaches” and “fans,” your child will feel like a “Star Player” of the team—with a championship level of care!

Our own dietician on staff!

Did you know that Georgetown Pediatrics has our very own dietician?  Amy Crist has been with us for about 9 months and is available by appointment through our office.

Working part-time for us, Amy is a registered dietician (RD) with a master’s degree, has also worked at Georgetown Community hospital, and makes her home right here in Georgetown.

Amy loves working with infants, children, adolescents and their parents in developing healthy eating habits, including those who have dietary restrictions.  She is a frequent speaker at local elementary schools to teach children about healthy eating and nutrition.  She’s even led a support group on breast feeding.  She is happy to have an appointment with you and your child or teen to discuss:

  • breast feeding,
  • dietary restrictions and planning as a result of disease or condition (diabetes, drug therapies, etc.),
  • concerns about weight or eating disorders,
  • helping the whole family develop healthy eating habits,
  • diet and sports,
  • picky eaters,
  • and anything else you want to talk over with a dietician.

Call our office and set up an appointment soon!

Amy Crist, our dietician

Amy Crist, our dietician

© 2013, MBS Writing Services, all rights reserved

Preparing for (owie!) shots

No one likes to get a shot, but we all know they are necessary.  Whether getting an annual flu vaccine or immunizations for school, your child will sometimes be coming to our office to receive a shot.  How you prepare your child is important and may make the event go better for all concerned.

While every child is different, some basics are helpful.

  • Tell the truth.  If you tell your child she’s not getting a shot, or that it won’t hurt, she may not want to go to the doctor’s office again, even when she won’t be getting a shot.
  • Tell the truth–again.  Explain that though the shot will hurt a little, it won’t last long and it will keep him healthy for a very long time.
  • Don’t blame the doctor or nurse.  They often hear some version of:  “If you don’t behave, the nurse will give you a shot.”  Vaccinations are not punishment; they are insurance against future illness.  Words spoken against the nurse or doctor, even in jest, can harm your child’s view of medical personnel—the people who are there to help.  Your child should feel positively about our staff; it will make it easier for you to bring him the next time he’s sick.
  • Have a conversation and plan a reward.  Some children can’t keep from crying, but you can help them refrain from dramatic overreaction.  Let them know what is going to happen, and that you expect them to be kind and behave appropriately for their age.  A promised reward can help—a bike ride with you, a favorite dessert, a play date with a friend.

Getting a shot isn’t fun, but with some assistance from you, we’ll make the experience as painless as possible for all concerned!

This week's artwork

This week’s artwork


© 2013, MBS Writing Services, all rights reserved.

Moving on…

It is with both joy and sadness that we announce the upcoming retirement of Suetta Williamson, the “Voice of Georgetown Pediatrics” for the past 21 years.  As our receptionist, Suetta was likely the first person you spoke to in our office.  Her warm and cheerful attitude and her ability to make people feel welcome have been the essence of her work.  Suetta’s calm voice is just what a parent needs to hear when a child is sick.  These wonderful personal qualities make her leaving particularly hard for us.

Our joy is in knowing that Suetta is now beginning the next portion of her life’s journey.  She’ll have more time for family, especially her grandchildren; she can spend more time in the garden and pursue all those things she has put off for the last two decades.

Suetta’s official retirement date will be October 21, exactly 21 years from the day she was hired!  She has been a huge part of the success of Georgetown Pediatrics.  We know you will join with us in wishing her well even as we recognize how much she will be missed.  In the words of Dr. Hambrick:  “Go well, stay well, come back well.”


© 2013, MBS Writing Services